Bet 299 believes betting should be a form of entertainment — not a source of financial stress or addiction. Our responsible gambling policy is committed to keeping you safe while delivering the best possible experience.
Responsible gambling means enjoying betting or online gaming in a way that does not negatively affect your finances, family relationships, or mental health. At Bet 299, we believe every player should stay aware of their own limits.
When betting goes beyond entertainment and you feel compelled to keep playing after repeated losses, that may be a sign of problem gambling. Bet 299 is here to support you through that.
Our platform offers several tools and features to help you manage your gaming behaviour. Using them isn't a sign of weakness — it's the mark of a smart, self-aware player.
Ask yourself the questions below. If you answer "Yes" to more than one, consider reaching out for support.
If your answer is "Yes": Contact our support team right away or activate Self-Exclusion on your account.
We give you a range of effective tools to stay in control of your gaming — because your wellbeing is our top priority.
Set your own maximum deposit limit — daily, weekly, or monthly. Limits take effect immediately once set. To increase a limit, a 24-hour waiting period applies.
Decide in advance the maximum amount you're comfortable losing within a set period. Once you hit that limit, betting will stop automatically and resume the following day.
Set a maximum duration for each gaming session. When the time is up, the platform will automatically log you out and prompt you to take a break.
A pop-up will appear at set intervals to let you know how long you've been playing and your total winnings or losses.
Take a temporary break from 1 day up to 6 weeks. During this period your account will be inactive but not permanently closed — your balance will remain safe.
Account closure available from 6 months to 5 years, or permanently. Once Self-Exclusion is active, your account cannot be reopened before the period ends.
Log in to your Bet 299 account and click the profile icon in the top right corner.
Look for the "Responsible Gaming" option in the menu.
Choose what you need — deposit limits, loss limits, session time controls, or self-exclusion.
Daily, weekly, or monthly — enter your preferred period and amount.
Once submitted, the limit will take effect immediately and you will receive a confirmation by email.
Need Help? If you need any help setting limits, our support team is available 24/7. Email us at: support@bet299.click
Bet 299 strictly prohibits anyone under 18 from using the platform. Age verification is an integral part of our KYC process.
When registering at Bet 299, every user is required to verify their age through a national ID card or passport. This process ensures that no minors are able to access our platform.
Government-issued ID is verified at registration, preventing minors from creating an account.
If minors have access to your device, use parental control software and keep your password secure.
If we suspect that any account is being used by a minor, we will suspend it immediately.
If you witness a minor gambling, please report it to support@bet299.click.
The questions our users ask most often about responsible gaming.